Online TMS - Software Considerations

If the system is sold as a software package, you will need to consider the following in regard to estimating the total cost of the system:

 

·         License for software

·         Annual Maintenance Fee

·         Cost for contacting Technical Support

·         Hardware and software requirements of the system (server and server software)

·         Internet bandwidth requirements (Is the current connection adequate?)

·         Cost to hire IT Consultant to setup system

·         Cost to hire IT Consultant when issues crop up

 

Additional considerations for Software systems are:

 

·         Who will monitor the system to ensure that it is functioning properly?

·         When it does go down, how quickly will you be able to respond?

·         When new versions come available, what will the upgrade process involve?

 

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